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How to clean and maintain your Delsey Suitcase or Luggage?
Regular maintenance of your products is essential to ensure that it runs smoothly. Due to their constant contact with a variety of surfaces, wheels are particularly susceptible to dirt accumulation which can lead to a bearing defect. To clean them, i
How can we get in touch with you?
For any inquiries or assistance regarding our products, feel free to reach out to us at. Delsey Luggage, Inc.6090 Dorsey Road, Suite CHanover, MD 21076. You can also connect with us via email at [email protected]. If you're in the United Sta
How to find the serial number of my Delsey product?
The serial number can be found on your warranty title and on a label sewn onto your product. The serial number is between 11 and 13 characters. To find the serial number of a rigid product (a hard suitcase for example), you can watch the dedicated vi
Can I get a product or part replacement?
Please send us an email via the form by clicking HERE. Please be sure to provide a picture of the luggage, damaged part, and shipping address. A Consumer Care Specialist will be happy to help and will answer inquiries between 9 AM - 5 PM Eastern M-F.
Do it yourself repair tutorials
Down our comprehensive repair tutorials for your Delesy luggage. Available in 7 languages. Download PDF