DELSEY reserves the right to prohibit sales of our products to dealers or resellers with the intent of commercial resale to 3rd parties, absent explicit consent.

<p>DELSEY reserves the right to prohibit sales of our products to dealers or resellers with the intent of commercial resale to 3rd parties, absent explicit consent.</p>

Reseller Activity

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*Our US Customer Service hours are Monday - Friday 9am - 5pm ET excluding federal holidays.
*Due to a high volume of inquiries, please allow up to 3 - 5 business days for a response. 
*Orders are fulfilled automatically; no modifications or cancelations can be made at this time.

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DELSEY PARIS

Wholesale

Changing Your Luggage Lock Code: A Simple Step-by-Step Guide

What are TSA Locks?

Unlocking Your Luggage When You Forget the Combination: Solutions and Tips

Unlocking Your Suitcase for the First Time: A Simple Step-by-Step Guide

My Luggage Lock Is Stuck, What Do I Do? Troubleshooting Guide

Product Locking Instructions

Do I need to register for the product warranty?

Worldwide Warranty Assurance: DELSEY PARIS' Global Coverage

How can I register my product's warranty online?

Understanding Your DELSEY PARIS Product Warranty

Unpacking Warranty Coverage: What Your DELSEY PARIS Warranty Includes

Navigating Warranty Claims: The Role of Your Receipt

Getting Your DELSEY PARIS Product Repaired: A Step-by-Step Guide

Replacing Essentials: A Guide to Ordering DELSEY PARIS Replacement Parts

Rolling Smoothly Again: Requesting a Replacement Wheel for Your DELSEY PARIS Luggage

Understanding Warranty Exclusions: What's Not Covered by DELSEY PARIS' Warranty

DELSEY PARIS Warranty Transferability: Understanding Ownership Changes

Navigating Assurance: A Step-by-Step Guide to Initiating a DELSEY PARIS Warranty Claim

Securing Coverage: A Step-by-Step Guide on Registering Your Product for DELSEY PARIS Warranty

Product Warranty

Can I return or exchange an item?

Unpacking Solutions: What to Do If You Receive a Damaged DELSEY PARIS Product

Returns

What shipping options are available?

Can I ship to….

Shipping & Delivery

Do you send order confirmations?

Can I ship items to multiple addresses?

How to Track Your DELSEY PARIS Order: A Step-by-Step Guide

Can I cancel or edit my order?

Do you offer price matching?

What if I don’t receive a confirmation of my order?

What if I’m having trouble ordering from your site?

Why is the price of an item different from when I added it to the shopping cart?

Community Discounts: Special Offers for Military and Students

Ordering

What are the payment methods?

How do I use PayPal to pay for my orders?

Payment Methods

Can I purchase a product as a gift?

Are gift cards available for purchase online?

Gifts & Gift Cards

What is DELSEY luggage made of?

Is DELSEY luggage weather resistant?

Is DELSEY luggage eco-friendly?

Who may I speak with if I have a question about a product?

Who may I speak with if I need help locating a product?

I have a product idea…

How do I pick the right size?

What do the product dimensions refer to?

Does DELSEY PARIS carry-on luggage meet airline size requirements?

How to clean and care for my product?

Eliminating Unwanted Odors from Your Luggage: A Comprehensive Guide

Carry-On Sizes by Airline

What is Trunk Luggage?

Quality Testing

How to Clean Your Suitcase Lining [Video]

SECURITECH® 2: Your Patented Anti-Theft Zip [Video]

Availability of Luggage Covers

Product Information

Can I get a product or part replacement?

Product Repairs

What is California Proposition 65, and how does it apply to the items you sell?

Product Safety

Where can I buy DELSEY products?

Is there a store near me?

Where to Buy

When I submit credit card information online, is it secure?

Will DELSEY sell or rent my information to other companies?

What is a “cookie”?

Why does US.Delsey.com use cookies?

Online Security

How can we get in touch with you?