The serial number can be found on your warranty title and on a label sewn onto your product. The serial number is between 11 and 13 characters. To find the serial number of a rigid product (a hard suitcase for example), you can watch the dedicated vi
Down our comprehensive repair tutorials for your Delesy luggage. Available in 7 languages. Download PDF
Regular maintenance of your products is essential to ensure that it runs smoothly. Due to their constant contact with a variety of surfaces, wheels are particularly susceptible to dirt accumulation which can lead to a bearing defect. To clean them, i
Welcome to DELSEY PARIS, where we prioritize your travel experience and security. Here's a step-by-step guide on how to unlock your suitcase for the first time with our luggage lock. Watch this brief video for a visual walkthrough of the process:. Be
At DELSEY PARIS, we understand the importance of security during your travels. Changing your luggage lock code is a straightforward process, and this step-by-step guide ensures a seamless experience. Watch this brief video for a visual walkthrough of
Discovering that you've forgotten the combination to your luggage lock can be a moment of frustration. Rest assured, we have compiled solutions and tips to help you regain access to your belongings. It's important to note that you cannot reset your l
Discovering that your luggage lock is stuck can be frustrating, but fear not – we're here to help you troubleshoot and find a solution. Follow these steps to address the issue and get your luggage lock working smoothly again. Inspect the lock for any
At DELSEY PARIS, we understand the importance of ensuring your carry-on luggage complies with airline size restrictions. Here are key points to consider:. Carry-on size regulations differ among airlines, making it crucial to be aware of your specific
At DELSEY PARIS, we understand that your journey is filled with unexpected challenges. That's why we've meticulously crafted our luggage to surpass industry standards, ensuring it stands up to the rigors of your travels. Here's how we guarantee durab