We have standard ground shipping available. Expedited or rush shipping is not available at this time. Please check our Shipping Policy to learn more.

We have standard ground shipping available. Expedited or rush shipping is not available at this time. Please check our <a href="https://us.delsey.com/policies/shipping-policy">Shipping Policy</a> to learn more.

What shipping options are available?

Can I ship to a P.O. Box?. At this time, unfortunately, we do not ship to PO Boxes. Can I ship to a military address?. At this time, unfortunately, we do not ship to APO/FPO addresses. Can I ship to foreign countries?. If you live outside the contigu

Can I ship to a P.O. Box?At this time, unfortunately, we do not ship to PO Boxes.Can I ship to a military address?At this time, unfortunately, we do not ship to APO/FPO addresses.Can I ship to foreign countries?If you live outside the contiguous US, please visit <a data-fr-linked="true" href="https://www.int.delsey.com">https://www.int.delsey.com</a> to find out where you can buy DELSEY products in your country.Can I ship to Canadian addresses?At this time, unfortunately, we do not ship to Canadian addresses.

Can I ship to….

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*Orders are fulfilled automatically; no modifications or cancelations can be made at this time.

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DELSEY PARIS

All shipping and delivery times and procedures

Shipping & Delivery

Changing Your Luggage Lock Code: A Simple Step-by-Step Guide

What are TSA Locks?

Unlocking Your Luggage When You Forget the Combination: Solutions and Tips

Unlocking Your Suitcase for the First Time: A Simple Step-by-Step Guide

My Luggage Lock Is Stuck, What Do I Do? Troubleshooting Guide

Product Locking Instructions

Do I need to register for the product warranty?

Worldwide Warranty Assurance: DELSEY PARIS' Global Coverage

How can I register my product's warranty online?

Understanding Your DELSEY PARIS Product Warranty

Unpacking Warranty Coverage: What Your DELSEY PARIS Warranty Includes

Navigating Warranty Claims: The Role of Your Receipt

Getting Your DELSEY PARIS Product Repaired: A Step-by-Step Guide

Replacing Essentials: A Guide to Ordering DELSEY PARIS Replacement Parts

Rolling Smoothly Again: Requesting a Replacement Wheel for Your DELSEY PARIS Luggage

Understanding Warranty Exclusions: What's Not Covered by DELSEY PARIS' Warranty

DELSEY PARIS Warranty Transferability: Understanding Ownership Changes

Navigating Assurance: A Step-by-Step Guide to Initiating a DELSEY PARIS Warranty Claim

Securing Coverage: A Step-by-Step Guide on Registering Your Product for DELSEY PARIS Warranty

Product Warranty

Can I return or exchange an item?

Unpacking Solutions: What to Do If You Receive a Damaged DELSEY PARIS Product

Returns

Do you send order confirmations?

Can I ship items to multiple addresses?

How to Track Your DELSEY PARIS Order: A Step-by-Step Guide

Can I cancel or edit my order?

Do you offer price matching?

What if I don’t receive a confirmation of my order?

What if I’m having trouble ordering from your site?

Why is the price of an item different from when I added it to the shopping cart?

Community Discounts: Special Offers for Military and Students

Ordering

What are the payment methods?

How do I use PayPal to pay for my orders?

Payment Methods

Can I purchase a product as a gift?

Are gift cards available for purchase online?

Gifts & Gift Cards

What is DELSEY luggage made of?

Is DELSEY luggage weather resistant?

Is DELSEY luggage eco-friendly?

Who may I speak with if I have a question about a product?

Who may I speak with if I need help locating a product?

I have a product idea…

How do I pick the right size?

What do the product dimensions refer to?

Does DELSEY PARIS carry-on luggage meet airline size requirements?

How to clean and care for my product?

Eliminating Unwanted Odors from Your Luggage: A Comprehensive Guide

Carry-On Sizes by Airline

What is Trunk Luggage?

Quality Testing

How to Clean Your Suitcase Lining [Video]

SECURITECH® 2: Your Patented Anti-Theft Zip [Video]

Availability of Luggage Covers

Product Information

Can I get a product or part replacement?

Product Repairs

What is California Proposition 65, and how does it apply to the items you sell?

Product Safety

Where can I buy DELSEY products?

Is there a store near me?

Where to Buy

Reseller Activity

Wholesale

When I submit credit card information online, is it secure?

Will DELSEY sell or rent my information to other companies?

What is a “cookie”?

Why does US.Delsey.com use cookies?

Online Security

How can we get in touch with you?