What if I don’t receive a confirmation of my order?Updated a year ago

If you don't receive confirmation of your order within 24 hours, send us an email via the form at https://delsey.gorgias.help/en-US/contact and a Consumer Care Specialist will be happy to check the status of your order. Our Consumer Care Representatives answer inquiries from 9 AM - 5 PM Eastern M-F. To check your order status, please provide us with your order number and email address.