Unpacking Warranty Coverage: What Your DELSEY PARIS Warranty IncludesUpdated a year ago

Your DELSEY PARIS product comes with a comprehensive warranty to safeguard your travel investment. Let's unpack what exactly your warranty covers.

1. Limited Lifetime Warranty:

For specific components such as Wheels, Zippers, Extension, and Carrying Handles, DELSEY PARIS provides a Limited Lifetime Warranty. This means that any manufacturing defects in these components are covered for the entire lifespan of the product.

2. 10-Year Limited Warranty:

Similar to the Limited Lifetime Warranty, the 10-Year Limited Warranty covers manufacturing defects in Wheels, Zippers, Extension, and Carrying Handles. This coverage extends for a period of 10 years from the date of purchase.

3. 5-Year Limited Warranty:

Wheels, Zippers, Extension, and Carrying Handles are also covered under the 5-Year Limited Warranty. This warranty period provides protection against manufacturing defects for a duration of 5 years.

4. 2-Year Limited Warranty:

This warranty type addresses defects in materials and workmanship that negatively impact the functional performance of the product. It covers such issues for a period of 2 years from the date of purchase.

5. Understanding Manufacturing Defects:

Manufacturing defects refer to issues arising from the production process that impair the normal functioning of the covered components. These defects are unrelated to normal wear and tear.

6. Evaluation by an Authorized Repair Center:

DELSEY PARIS has Authorized Repair Centers worldwide to assess and address warranty claims. Use our website's Service & Repair locator tool to find the nearest center. If unavailable, consider consulting a local locksmith for assistance.

7. Exclusions to Warranty Coverage:

While DELSEY PARIS' warranty is comprehensive, certain exclusions apply. These include defects resulting from normal wear and tear, accidents, neglect, misuse, modifications without DELSEY PARIS' permission, and non-compliance with electronic components.

8. Global Coverage:

Whether you're exploring local destinations or venturing internationally, rest assured that DELSEY PARIS' warranty coverage extends worldwide. Register your product online for global support.

Your DELSEY PARIS warranty is designed to provide you with peace of mind during your travels. Should you encounter any covered issues, our team is ready to assist you. Thank you for choosing DELSEY PARIS for your travel adventures!