Understanding Warranty Exclusions: What's Not Covered by DELSEY PARIS' WarrantyUpdated a year ago
While DELSEY PARIS stands behind the quality of its products, it's essential to be aware of situations not covered by the warranty. This guide provides clarity on what the DELSEY PARIS warranty does not cover.
1. Normal Wear and Tear:
The warranty does not extend to defects resulting from regular wear and tear that naturally occurs with the use of the product over time.
2. Accidental Damage or Misuse:
Any defects caused by accidents, neglect, abuse, or misuse, including but not limited to drops, impacts, or mishandling, are not covered.
3. Cosmetic Defects:
Surface defects such as abrasions, scratches, dents, or stains that do not impair the functional performance of the product are excluded from warranty coverage.
4. Exposure to Extreme Conditions:
Defects arising from exposure to extreme natural conditions, liquids, or gases are not covered. It's essential to use DELSEY PARIS products within recommended environmental parameters.
5. Handling by Third Parties:
Any damage resulting from the handling of the product by third parties, such as airlines or hotels, falls outside the scope of warranty coverage.
6. Unauthorized Modifications:
Products that have been modified without DELSEY PARIS' explicit permission are not eligible for warranty coverage.
7. Serial Number Alteration:
If the product's serial number has been removed, defaced, or doesn't correspond to the product's nature, type, or origin, it won't be covered by the warranty.
8. Electronic Component Exclusions:
Specific exclusions apply to electronic components, including non-compliant use, modification with non-DELSEY PARIS parts, or service by unauthorized providers.
9. Lithium Batteries:
The warranty does not cover lithium batteries, especially those incorporated into electronic components of the product.
10. Labor Charges and Third-Party Work:
Labor charges and damages attributable to work performed by anyone other than an Authorized Repair Center are not covered.
Understanding these exclusions is crucial for a transparent ownership experience. While our warranty is comprehensive, it's essential to use DELSEY PARIS products responsibly and adhere to recommended guidelines. If you have specific concerns or questions about warranty coverage, feel free to reach out to our Customer Service team for assistance. Thank you for choosing DELSEY PARIS for your travel needs.