Replacing Essentials: A Guide to Ordering DELSEY PARIS Replacement PartsUpdated a year ago

At DELSEY PARIS, we understand that wear and tear are part of the journey. When you need to replace essential parts, we're here to guide you through the process. Let's explore how you can order replacement parts for your DELSEY PARIS product.

1. Identifying Replacement Needs:

Assess your luggage to identify the specific parts that require replacement. Common replacement parts include wheels, zippers, extension handles, and carrying handles.

2. Contacting Customer Service:

To order replacement parts, reach out to our Customer Service team through our online form. Clearly specify the parts you need, and provide relevant details about your product.

3. Providing Product Information:

When contacting customer service, share key information about your DELSEY PARIS product, such as the model name, size, and any unique identifiers. This ensures accurate identification of the replacement parts needed.

4. Global Support:

DELSEY PARIS provides global support for replacement parts. Wherever your travels take you, our team is ready to assist you in sourcing the necessary components.

5. Online Order Process:

Customer service will guide you on the availability of replacement parts and the ordering process.

6. DIY Replacement:

Depending on the nature of the replacement, some parts may be easily replaceable by customers. Customer service can provide guidance on DIY replacements, ensuring a hassle-free experience.

7. Cost and Shipping:

Inquire about the cost of replacement parts and any associated shipping fees. Customer service will provide transparent information about the expenses involved.

8. Timely Resolution:

Our goal is to facilitate a timely resolution for your replacement needs. Once the order is placed, you can expect prompt processing and shipping to get you back on your travels.

Ordering replacement parts for your DELSEY PARIS product is a straightforward process. Contact our Customer Service team, provide the necessary information, and let us assist you in maintaining the longevity of your travel companion. Thank you for choosing DELSEY PARIS!