Navigating Assurance: A Step-by-Step Guide to Initiating a DELSEY PARIS Warranty ClaimUpdated a year ago

Encountered an issue covered by your DELSEY PARIS warranty? Learn the simple steps to initiate a warranty claim and ensure a prompt resolution to your concerns.

1. Gather Essential Documents:

Before initiating a warranty claim, ensure you have the necessary documents, including your original store receipt or proof of purchase from an authorized DELSEY PARIS retailer. This will validate your eligibility for warranty coverage.

2. Evaluation by Authorized Repair Center:

Visit a local Authorized Repair Center to assess and address warranty claims. Use our website's Service & Repair locator tool to find the nearest center. Be prepared to cover costs associated with getting the product to the repair center, including packaging, shipping, and applicable taxes.

8. Final Determination:

The Authorized Repair Center will make the final determination on whether the damage is covered under DELSEY PARIS' warranty. Possible outcomes include repair, replacement, or, if not covered, options for returning the product.

9. Stay Informed:

Keep an eye on your communication channels for updates from the Authorized Repair Center. You will be notified of the resolution and any further steps, if necessary.

Initiating a warranty claim with DELSEY PARIS is a straightforward process that prioritizes a quick and efficient resolution to your concerns. Thank you for choosing DELSEY PARIS for your travel needs.