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DELSEY PARIS USA

US Customer Service Help Center | DELSEY PARIS

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Regular maintenance of your products is essential to ensure that it runs smoothly. Due to their constant contact with a variety of surfaces, wheels are particularly susceptible to dirt accumulation which can lead to a bearing defect. To clean them, i

<p id="isPasted"><strong>Regular maintenance of your products is essential to ensure that it runs smoothly.</strong></p><ul><li>Wheels, for example, can accumulate debris and dirt over time, which can hinder their movement.</li><li>The handle, which is often handled and susceptible to moisture, may also show signs of corrosion and dysfunction.&#xA0;</li><li>It is also important to ensure that the inside of the suitcase is kept clean, which ensures the protection of your belongings against bad odours and residues from previous trips. Thus, thorough cleaning is an important factor in maintaining the longevity and hygiene of your suitcase.</li></ul><h2 id="isPasted"><strong>How do I clean a hard&#xA0;</strong><strong>and/or plastic suitcase?&#xA0;</strong></h2><h3 id="cleaningthe-wheels"><strong>Cleaning</strong><strong>&#xA0;the wheels</strong></h3><p>Due to their constant contact with a variety of surfaces, wheels are particularly susceptible to dirt accumulation which can lead to a bearing defect.</p><p>To clean them, it is advisable to start by removing debris with a dry brush, preferably with long bristles to reach all the corners. A vacuum cleaner can also be used to remove the remaining fine particles. For a thorough clean, scrub the wheels and their backing with a wet brush dipped in a mixture of white vinegar and sodium bicarbonate, then rinse with water.</p><h3 id="wheelslubrication"><strong>Wheels&#xA0;</strong><strong style="background-color: initial;">lubrication</strong></h3><p id="isPasted">If the wheels are noisy, lubrication may be helpful. For steel components, be sure to dry them</p><p>thoroughly to avoid oxidation. In case of rust, treatment with lemon or heated white vinegar can be effective.</p><p><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://www.youtube.com/embed/glQjVygl_BU?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span></iframe></span></p><h3 id="maintaining-thetrolley-system"><strong>Maintaining the</strong><strong>&#xA0;trolley system</strong></h3><p id="isPasted">Metal rods are usually made of steel, so it is advisable to limit the use of water or abrasive substances that can corrode the metal.</p><p id="isPasted">Overall, the trolley mechanism is often the least exposed part of a suitcase that is less exposed to dirt, especially when it comes to retractable bars. Cleaning with a brush is usually adequate for this area. If rust is detected on these bars, the application of a mixture of white vinegar and lemon juice is recommended.</p><h3 id="trolley-lubrication">Trolley Lubrication</h3><p id="isPasted">As for the handle, cleaning with sodium bicarbonate or a soap and water solution is efficient. Be careful, however, not to let water infiltrate and disturb the mechanism of the central push button.</p><p><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://www.youtube.com/embed/WY5y0_Go8Nk?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span></iframe></span></p><h3 id="maintain-the-outer-shell">Maintain the outer shell</h3><p id="isPasted">To clean the surface of a plastic suitcase, the use of a damp sponge soaked in soap and water is usually sufficient.</p><p id="isPasted">If this method doesn&apos;t work, an alternative solution is to use a mixture of white vinegar and lemon juice, or sodium bicarbonate for stronger brands. It is advisable to avoid cleaners with a high concentration of alcohol to prevent any risk of discoloration of your suitcase.</p><p><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://www.youtube.com/embed/BI4hHumlZtA?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"><span class="fr-mk" style="display: none;">&#xA0;</span></iframe></span></p><h2 id="how-do-you-clean-a-leather-or-fabric-suitcase"><strong>How do you clean a leather or fabric suitcase?</strong></h2><h3 id="ceanig-leather">Ceanig leather</h3><p id="isPasted">As with leather shoes, a suitcase made of the same material requires special care. Exposed to the elements and often placed on the ground, it can stretch or warp due to its contents or frequent use.</p><p id="isPasted">To keep it in good condition, you will need a brush, leather milk, shoe polish and a soft cloth, ideally chamois. Start by gently dusting the suitcase with the cloth. Then, apply the milk to moisturize and condition the leather, allowing the product to permeate the material. After that, shoe polish can be applied to revive the shine of the suitcase. Finally, with a chamois, gently rub in circular motions for a perfect finish.</p><h3 id="cleaning-the-fabric">Cleaning the fabric</h3><p id="isPasted">Unlike leather, cleaning the fabric is easier thanks to its less delicate nature. A soap and water solution applied with a damp sponge is often all it takes to refresh a cloth suitcase.</p><p id="isPasted">For a more thorough clean, a brush can be used to gently brush the entire item. It is important to always rinse the object with pure water and let it air dry completely. On a sunny day, exposing the suitcase to the sun can speed up the drying process (not too long and not to high temperatures)</p><h2 id="how-to-wash-the-inside-of-a-hardsoft-side-suitcase"><strong>How to wash the inside of a hard/soft side suitcase?</strong></h2><p id="isPasted">To maintain the inside of your suitcase, start by emptying it and vacuuming it to remove dust and debris. For the lining, if it is removable, remove it for easier washing. Check the cleaning label to choose the right washing machine cycle.</p><p id="isPasted">If machine washing is not possible, clean with a sponge or brush dampened with soap, scrub in circular motions and rinse with clean water. For stubborn stains, apply a mixture of white and lemon vinegar or sodium bicarbonate, let it sit, then rinse. Finally, dry the open suitcase outdoors or in the sun if possible.</p><h2 id="how-to-get-rid-of-bad-orders-in-a-suitcase"><strong>How to get rid of bad orders in a suitcase?</strong></h2><p id="isPasted">To neutralize bad odors in a suitcase, start by rubbing it with a mixture of lemon or baking soda, then let it air out as described above. If the smell persists, create small bags filled with lavender or other herbs, or get them from stores</p><p>Place these bags into the previously cleaned suitcase and close it. Leave it on for several days and you will find that the unpleasant smells will be replaced by a more pleasant scent.</p><h2 id="our-tips-for-maintaining-your-suitcase"><strong>Our tips for maintaining your suitcase:</strong></h2><p id="isPasted"><strong>Avoid putting dirty clothes in the suitcase or pack them.</strong></p><p>It is essential to remember not to place clothes that are too dirty (sports etc...) directly in his suitcase. In order to protect it from any dirt or bad smell, it is advisable to isolate the dirty laundry in a plastic bag (or in a DELSEY PARIS bag provided for this purpose) before placing it in the &#xA0;suitcase. This helps keep your luggage clean and fresh throughout your trip.</p><p id="isPasted"><strong>Lift your suitcase during complex crossings</strong></p><p id="isPasted">In order to prevent dirt on the pavement or damage to the wheels that can cause squeaking or an erratic trajectory of your luggage, it is advisable to wear it as often as possible, especially when &#xA0;crossing obstacles such as steps, water accumulations or muddy areas.</p>

How to clean and maintain your Delsey Suitcase or Luggage?

For any inquiries or assistance regarding our products, feel free to reach out to us at. Delsey Luggage, Inc.6090 Dorsey Road, Suite CHanover, MD 21076. You can also connect with us via email at customerservice@delsey.com. If you're in the United Sta

<p id="isPasted">For any inquiries or assistance regarding our products, feel free to reach out to us at</p><p>Delsey Luggage, Inc.<br>6090 Dorsey Road, Suite C<br>Hanover, MD 21076</p><p>You can also connect with us via email at <a href="mailto:customerservice@delsey.com"></a><a data-fr-linked="true" href="mailto:customerservice@delseyluggage.net">customerservice@delsey</a>.com</p><p>If you&apos;re in the United States and have specific product-related questions, please utilize our dedicated <a href="https://delsey.gorgias.help/en-US/contact"><u>contact form</u></a>. Our consumer care specialists are available Monday through Friday, from 9 AM to 5 PM Eastern Time.</p><p>For international customers seeking assistance, we have a global support team ready to help. Simply visit our <a href="https://delseyhelp.zendesk.com/hc/en-gb/requests/new"><u>international contact form</u></a> for prompt support.</p><p>Your satisfaction is important to us, and we look forward to assisting you with any questions you may have!</p>

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